At Wish Rose Multiverse, we strive to provide a fair and transparent experience for all players. Please review our refund policy carefully before making any purchases.
Due to the digital nature of our in-game goods and services, all sales are considered final and non-refundable once they have been successfully processed and delivered to your account. Once delivered, these items cannot be reversed, removed, or deactivated, making refunds impossible.
This includes, but is not limited to:
Refunds may only be considered under the following limited circumstances:
To be eligible for review, refund requests must be submitted within 7 days of the transaction date and include valid proof of payment (e.g., transaction ID and receipt).
We reserve the right to deny refund requests where there is evidence of:
Such actions may also result in account suspension or permanent ban.
Contact our official support team via mail@eonsparks.com or our Discord (open a ticket).
Provide your account username, transaction ID, and payment receipt.
Our team will investigate and update you within 5–7 business days.
By purchasing any digital goods or services in Wish Rose Multiverse, you acknowledge and agree to this Refund Policy.
Last updated: September 19, 2025
